Politique d’expédition

Shipping Policy

Thank you for shopping with TopWay Perfume. We are committed to delivering your order quickly and securely.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking information.

Shipping Time

United Express: 2–3 business days
United States: 4–6 business days

Please note that shipping times may vary due to carrier delays or high demand periods.

Shipping Rates

Shipping fees are calculated at checkout based on your location and selected shipping method. We may also offer free shipping promotions from time to time.

Order Tracking

Once your order has shipped, you will receive a tracking number via email so you can monitor your package in real-time.

Delays

We are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances. However, we will do our best to assist you if any issues arise.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

TopWay Perfume is not responsible for lost or stolen packages marked as delivered. Please contact your local carrier for assistance.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the product and packaging. We will gladly assist you with a replacement or solution.